Welcome to Cottage Crafts Online!
Holiday season shipping:
Order early in the day for same day shipping! Orders are filled in the order they are received. We try to get every order out the same day it’s placed, but the volume of orders during the holiday season will prevent that on some days.
If you absolutely need Priority or Priority Express shipping that day (M-F), your order must be placed by Noon EST. Orders placed after that time are not guaranteed same day shipping. For listings that do not have a Priority Express option, contact us to see if the item can be shipped Express. Priority Express is overnight delivery to most locations, although in rural or isolated areas it may take two days. The cost for Express shipping starts around $25 and can easily be $40 – $50.
Please do not use the note section on the order form to ask questions that could change your order – those messages are not seen until the order being packed and will delay your order. Use the Esty message system for any inquiries prior to ordering. Each listing has a convenient link for you to send a message. Please allow a reasonable time for response to convos and messages, especially in the afternoon when orders being packed. Our first priority is to get orders that have been placed out the door to you ASAP.
All sales are handled through our Etsy shop. Most photographs here have a link to the item’s listing on Etsy. To see our complete selection, visit our shop on Etsy by clicking here.
YOUR ORDER WILL BE SHIPPED PROMPTLY.
We will ship within 1 -2 business days, often the same day. An automatic e-mail will be sent when the label is printed giving you the tracking number.
Most orders ship USPS First Class package and listings offer an upgrade to Priority Mail. Items which are automatically shipped Priority are identified in their listing.
Make sure your address is correct! We ship to the address you provide and are not responsible for delays and returns due to an incorrect address.
HOW LONG WILL IT TAKE TO ARRIVE?
The USPS delivery standard for domestic first class mail is 1 – 4 business days, however, the delivery time can be sporadic.
So, while most packages arrive MUCH sooner, we will allow up to 2 weeks for Domestic delivery and 4 – 5 weeks for International packages before resending or refunding an order.
Please remember that shipping times around any holiday can be unpredictable and Priority Upgrades are recommended for faster delivery. The Post Office does not guarantee delivery on anything except Express (1-2 days), but Priority has a good track record with its 1-3 day delivery.
CAN YOU SHIP OVERNIGHT?
Most items can be shipped Priority Express, which delivers next day to most locations and 2 days to others. Please contact us before placing your order. Express orders must be completed by NOON EST for same day shipping.
DO YOU COMBINE SHIPPING COSTS?
Yes, shipping costs are automatically combined.
Shipping costs are an average and include the cost of packaging.
Weights are difficult to estimate because of the range of weights and sizes of the different ribbons. Shipping includes a packaging and handling cost of approximately $2.00. On combined orders, overages over $2.50 will be refunded.
IS MY PACKAGED INSURED?
Shipments are not insured for loss and we are not responsible for packages once they have been accepted by the Post Office or any other shipper. If you would like your package insured, you must contact us before ordering.
1. Time: We cannot estimate time in shipment, international packages can be held at your country’s customs office for inspection which will increase shipping time. Packages can take from a week to five weeks to arrive.
1. Customs Fees: Please be aware customs fees may be assessed. Purchasers are responsible for any customs fees or duties. Again, this is determined by your country’s regulations. You should contact your Postal Service for more information.
3. Shipping Cost:International shipping costs are determined by ounce and are impossible to determine with complete accuracy before cutting and packaging. If our estimate is less than the actual shipping cost, we will contact you before shipping.We ship within two business days of receiving your confirmed payment, often the same day.
4. Tracking: First class packages have tracking numbers, however, once the packages arrive at US Customs, additional information may not be available as not all countries scan the packages.
Email us at firstname.lastname@example.org